Engineered a chatbot platform for TISCO Financial Group. Integrated platform with LINE messenger and leveraged Google Dialogflow to deliver customer service interactions, achieving a 30% reduction in customer wait times via automated inquiry responses.
Built custom Hook Message APIs and customized Node-RED, enabling 20% of staff to manage specialized chatbot flows and logic. This self-management solution decreased IT support and development workloads.
Led a proof-of-concept for LINE LIFF login integration with Okta, developing a plan to link personal LINE accounts. Created a prototype that streamlined account management and enabled future Okta integration, enhancing access control and enabling user verification from anywhere.
Architected and developed a custom Okta User Management web application, simplifying complex role and authority mapping. Improved staff efficiency by 70% in managing user profiles and access control, reducing errors in role assignments.
Conducted a comprehensive analysis of identity providers for TISCO, comparing Okta with Azure AD, AWS Cognito, and Keycloak. Evaluated based on features, flexibility, scalability, and cost in consultation with key stakeholders and recommended Okta as the best fit, presenting findings to head manager.
Implemented Angular, Python/Node.js, PostgreSQL/Redis, and SQS within an Agile. Collaborated with infrastructure and adoption teams.
Full Stack Developer
Advanced Info Service
Aug 2018 - Aug 2019
Bangkok, Thailand
Developed a website for budget requests and approvals, automating workflows to cut down paperwork and minimize human error. Improved approval process efficiency by 30% through streamlined documentation and faster processing.
Planned and crafted an application for product purchase requests and verification forms, optimizing data management and product tracking, and reducing processing time by 20%.
Implemented Agile methodology to collaborate with a 6-person team, utilizing Angular, Java, and PostgreSQL to streamline workflows.
Full Stack Developer (Internship)
Boomz Store Interaction
Aug 2017 - Nov 2017
Bangkok, Thailand
Designed and built a project management web application, enabling project managers to manage tasks and teams, reducing task management time by 30%.
Operated in a startup environment with a small team of two developers, using PHP (CodeIgniter), HTML, JavaScript, and CSS (Bootstrap).